Frequently Asked Questions
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Q. How will I receive my Smart AA-check?
A.The inspection report will be sent via our website notification, e-mail, and LINE app (if you register with our Line agent).
We want you to have no stress about missed communication, so you canconcentrate on your sales activities!
Q. What is different about AutoFuture from other companies?
A. Our staff has deep experience and knowledge of the car exportindustry and all the little details to make everything go smoothly.
Our website make everything easier and more efficient. For example, nomore faxing paper forms to the auctions! All your export problems can besolved right on your mobile phone!
Q. Could you tell me how to use your website?
A. We will give you a one-on-one personal demonstration online and in person.
We are also at auctions every day, so please arrange to meet us at one!
Click "Contact us" to set up a meeting!
Q. For which auctions can I request Smart AA-check?
A. Covered auctions can vary over time.
If you are already a member, please login to our website and click "Smart AA-check" to see the current list.
Remember, membership is free. Otherwise, please contact us for a current list.
Q. Can I modify or cancel my Smart AA-check after requesting?
A. You can modify or cancel the request at no charge up until the inspector is at the car and the inspection has begun.
After that, changes can not be made and additional requests for the same car will incur additional fees.
Q. How will I receive my Smart Inspection report and photos?
A. It works the same as Smart AA-check.
The inspection report will be sent via our website notification, e-mail, and LINE app (if you register with our Line agent).
We want you to have no stress about missed communication, so you can concentrate on your sales activities!
Q. What are service at port?
A. We can visit your car at the port to measure the dimensions for shipping (LWH), inner cargo, engine number check, apply your company sticker, and more.
If you need it, we can probably do it.
Please contact us about your needs!
Q. Can you go to a car retail yard to inspect cars?
A. Yes, we can!
Please order by "Dealer Inspections" and fill in the request form.
Customer Reviews
(translated from Japanese)
" Until I used it, I thought that all inspection company would be the same. I now found AutoFuture is different because their inspector knows about checking cars for export so I do not need to explain one by one over the phone It was also nice to receive notification for inspection done by LINE because I usually not at desk "
" On the way to auction, I was stucked in a trafic jam so I thought to give up some cars to buy. But I was able to make a request by mobile phone and got inspection report. I made a bid by "Smart Bid" under AutoFuture serivice and got a car! "
" I did "One-week free trial" for Smart AA-check.I am not good at using computer but its much easir to use it than I thought. It's very useful for me as I have short staff now "
" I feel a sense of familiarity with the inspector's face photo on the inspection report. In fact, I sometimes met him at auctions, and when I talked to him, he answered me in a friendly manner. "
" In addition to requesting Smart AA-check, we also use it for Smart Bid and parts purchases. It is very efficient to be able to complete everything on one site, and we are very grateful that we can spare time for other tasks. "
" Fee for Smart Bid is only when I bought it, I was able to make a request without hestiation. Once I placed a bid request, all I had to do was wait for the results. Very simple. "
" We use AutoFuture when there is not enough staff because we have a full range of services for export such as port work. Our office is far from the port so considering transportation costs, etc., it is very helpful. "
