Okinawa Transport Service Terms & Conditions

Okinawa Vehicle Transportation Service Terms and Conditions

Chapter 1 General Provisions

Article 1 (Purpose and Application): These Terms and Conditions (hereinafter referred to as "these Terms") set forth the rights and obligations between AutoFuture Co., Ltd. (address: 6-1 Nagisa-cho, Izumiotsu City, Osaka Prefecture; hereinafter referred to as "the Company") and users regarding the "Okinawa Vehicle Transportation Service" (hereinafter referred to as "the Service") provided by the Company.
These Terms shall apply to all customers who use the Service (hereinafter referred to as "Users").
Article 2 (Amendment of the Terms): The Company may amend these Terms as necessary. Any amendments shall become effective at the time they are posted on the Company’s website.

Chapter 2 Business Registration and Contract Formation

Article 3 (Business Registration): The Company is registered as a Type 1 Freight Forwarding Business under the Freight Motor Vehicle Transportation Business Act (Registration No. KINUN-JIKA No. 698) and provides the Service based on such registration.
The Company also holds a Secondhand Articles Dealer License under the Secondhand Articles Dealer Act (No. 622100186619) and is registered as a Qualified Invoice Issuing Business Operator (Registration No. T4120101058541).
Article 4 (Application and Formation of Contract): 1. Users shall submit a quotation request using the method designated by the Company, and a contract shall be deemed concluded at the time the User agrees to the quotation presented by the Company.; 2. Any cancellation or changes after the contract has been concluded shall be governed by these Terms.

Chapter 3 Fees and Payment Methods

Article 5 (Payment Method and Due Date): 1. Users shall pay the applicable fees by credit card payment via Square or by bank transfer (advance payment).; 2. The payment due date shall be three (3) days prior to the scheduled departure date. If payment or confirmation of settlement cannot be confirmed by the due date, the contract shall be automatically cancelled.

Chapter 4 Transportation and Compensation

Article 6 (Transportation Obligation): The Company shall make reasonable efforts to transport vehicles safely and promptly in accordance with the contract. However, the Company shall not be liable for any delays or cancellations caused by bad weather, natural disasters, port congestion, suspension of vessel operations, or other circumstances beyond the Company’s control.
Article 7 (Transportation Management): Even when transportation is carried out through affiliated service providers, the Company shall appropriately manage safety and monitor the progress of transportation.
Article 8 (Damages and Insurance): 1. The Company shall not be liable for any damages arising in connection with the Service (no-claim basis).; 2. Users may, at their own discretion and responsibility, obtain optional insurance coverage for vehicles during transportation.
However, if the market value or declared value of the vehicle to be transported is JPY 10,000,000 or more, enrollment in optional insurance under the conditions specified by the Company shall be a condition for using the Service.; 3. Upon request by the User, the Company may act as an intermediary to apply for optional insurance.
The insurance premium and coverage amount shall be determined separately based on the market value or assessed value of the vehicle to be transported.

Chapter 5 Cancellations and Changes

Article 9 (Cancellation Policy): Users may cancel the contract free of charge up to three (3) days prior to the departure date (by 23:59).
Cancellation two (2) days prior to or one (1) day prior to departure: 70% of the fee
Cancellation on the day of departure or without notice: 100% of the fee
Article 10 (Changes): Changes to the departure date, pickup location, or other details due to the User’s convenience shall only be accommodated with the Company’s approval. Additional fees may apply.

Chapter 6 Transportation Restrictions and Prohibited Acts

Article 11 (Vehicles Not Eligible for Transportation): As a general rule, the following vehicles are not eligible for transportation:; ① Electric vehicles (EVs); ② Vehicles that are not self-propelled; ③ Illegally modified vehicles; ④ Vehicles without a caution plate (vehicles suspected of being stolen); ⑤ Classic vehicles manufactured more than 30 years ago; ⑥ Vehicles with significant oil leaks, fuel leaks, or other fluid leaks deemed unsuitable for transportation under the standards of shipping companies or port authorities
Article 12 (Prohibited Acts): Users shall not engage in any of the following acts:; ① Acts that violate laws or public order and morals; ② Acts that infringe upon the rights of others; ③ False declarations or fraudulent payment activities; ④ Any other acts deemed inappropriate by the Company; ⑤ Loading items inside the vehicle (it will be confirmed at the time of delivery that no items are loaded inside the vehicle)

Chapter 7 Exclusion of Anti-Social Forces

Article 13 (Exclusion of Anti-Social Forces): 1. Users represent and warrant that they do not fall under any of the following categories and will not do so in the future:; ① Organized crime groups, members thereof, related parties, corporate racketeers, or other similar entities; ② Corporations or organizations substantially controlled by any of the persons listed in the preceding item; ③ Persons who engage in threatening behavior or acts of violence directly or through third parties; ④ Persons who spread rumors, use fraudulent means, or exercise force to damage the credibility of others; 2. If a User violates the preceding paragraph, the Company may terminate the contract without prior notice and shall not be liable for any damages arising therefrom.

Chapter 8 Disclaimer and Miscellaneous Provisions

Article 14 (Force Majeure): The Company shall not be liable for any damages caused by natural disasters, earthquakes, vessel delays, port strikes, or other reasons not attributable to the Company.
Article 15 (Protection of Personal Information): The Company shall use Users’ personal information solely for the purpose of operating the Service and shall manage such information appropriately in accordance with the Company’s Privacy Policy.
Article 16 (Governing Law and Jurisdiction): These Terms shall be governed by the laws of Japan. Any and all disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Osaka District Court as the court of first instance.

【Business Information】

AutoFuture Co., Ltd.
Address: 6-1 Nagisa-cho, Izumiotsu City, Osaka Prefecture, Japan
Phone: +81-725-23-3650
Email: info@auto-future.co.jp
Service Brand: Okinawa Vehicle Transportation Service

Licenses and Registrations:
• Type 1 Freight Forwarding Business (KINUN-JIKA No. 698)
• Secondhand Articles Dealer License (No. 622100186619)
• Qualified Invoice Issuing Business Operator Registration No. T4120101058541

Established on December 1, 2025

© AutoFuture 2025