Okinawa Vehicle Transportation Service Terms and Conditions
Chapter 1 General Provisions
- Article 1 (Purpose and Application)
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These Terms and Conditions (hereinafter referred to as "these Terms") set forth the rights and obligations between AutoFuture Co., Ltd. (address: 6-1 Nagisa-cho, Izumiotsu City, Osaka Prefecture; hereinafter referred to as "the Company") and users regarding the "Okinawa Vehicle Transportation Service" (hereinafter referred to as "the Service") provided by the Company.
These Terms shall apply to all customers who use the Service (hereinafter referred to as "Users"). - Article 2 (Amendment of the Terms)
- The Company may amend these Terms as necessary. Any amendments shall become effective at the time they are posted on the Company’s website.
Chapter 2 Business Registration and Contract Formation
- Article 3 (Business Registration)
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The Company is registered as a Type 1 Freight Forwarding Business under the Freight Motor Vehicle Transportation Business Act (Registration No. KINUN-JIKA No. 698) and provides the Service based on such registration.
The Company also holds a Secondhand Articles Dealer License under the Secondhand Articles Dealer Act (No. 622100186619) and is registered as a Qualified Invoice Issuing Business Operator (Registration No. T4120101058541). - Article 4 (Application and Formation of Contract)
- 1. Users shall submit a quotation request using the method designated by the Company, and a contract shall be deemed concluded at the time the User agrees to the quotation presented by the Company.
- 2. Any cancellation or changes after the contract has been concluded shall be governed by these Terms.
Chapter 3 Fees and Payment Methods
- Article 5 (Payment Method and Due Date)
- 1. Users shall pay the fees by credit card payment via Square or by bank transfer (advance payment).
- 2. The payment due date shall be three (3) days prior to the scheduled departure date.
- 3. If payment or confirmation of settlement cannot be confirmed by the due date, the contract shall be automatically cancelled.
Chapter 4 Transportation and Compensation
- Article 6 (Transportation Obligation)
- The Company shall make reasonable efforts to transport vehicles safely and promptly in accordance with the contract. However, the Company shall not be liable for any delays or cancellations caused by bad weather, natural disasters, port congestion, suspension of vessel operations, or other circumstances beyond the Company’s control.
- Article 7 (Transportation Management)
- Even when transportation is carried out through affiliated service providers, the Company shall appropriately manage safety and monitor the progress of transportation.
- Article 8 (Damages and Insurance)
- 1. If any damage arises to the User in connection with the provision of the Service, the Company shall not be liable except in cases of willful misconduct or gross negligence on the part of the Company.
- 2. Even in cases where the Company is liable, the amount of compensation shall be limited to the amount of fees paid by the User to the Company under the relevant transportation contract.
- 3. The User may, at their own responsibility and discretion, obtain optional insurance coverage for the vehicle during transportation.
- 4. If the market value or declared value of the vehicle is 10,000,000 yen or more, enrollment in optional insurance under the conditions designated by the Company shall be a condition for use of the Service.
- 5. The Company may, upon the User’s request, act as an agent or accept applications for such optional insurance.
Chapter 5 Cancellations and Changes
- Article 9 (Cancellation Policy)
- 1. The User may cancel the contract up until three (3) days prior to the scheduled departure date (23:59), even after the contract has been concluded; provided, however, that if payment has already been completed, Paragraph 4 shall apply.
- 2. Cancellation two (2) days prior to the scheduled departure date or on the day before the scheduled departure date: 70% of the fee.
- 3. Cancellation on the scheduled departure date, or in the absence of prior notice: 100% of the fee.
- 4. Notwithstanding the preceding paragraphs, if payment has already been completed, 4% of the paid fee shall be deducted at the time of refund as payment processing and administrative fees.
- 5. The 4% set forth in the preceding paragraph includes payment processing fees paid to the payment service provider used by the Company (such as Square), refund processing fees, and actual administrative costs.
- 6. If a refund arises, it shall be made in accordance with the method prescribed by the Company, and any bank transfer fees incurred shall be borne by the User.
- Article 10 (Changes)
- Changes to the departure date, pickup location, or other details due to the User’s convenience shall only be accommodated with the Company’s approval. Additional fees may apply.
Chapter 6 Transportation Restrictions and Prohibited Acts
- Article 11 (Vehicles Not Eligible for Transportation)
- As a general rule, the following vehicles are not eligible for transportation:
- ① Electric vehicles (EVs)
- ② Vehicles that are not self-propelled
- ③ Illegally modified vehicles
- ④ Vehicles without a caution plate
- ⑤ Classic vehicles manufactured more than 30 years ago
- ⑥ Vehicles with significant oil leakage, fuel leakage, or similar issues that are determined to be unsuitable for transportation by the shipping company or port authority.
- Article 12 (Prohibited Acts)
- ① Acts that violate laws or public order and morals
- ② Acts that infringe upon the rights of others
- ③ False declarations or fraudulent payment activities
- ④ Any other acts deemed inappropriate by the Company
- ⑤ Loading items inside the vehicle (it will be confirmed at the time of delivery that no items are loaded inside the vehicle)
Chapter 7 Exclusion of Anti-Social Forces
- Article 13 (Exclusion of Anti-Social Forces)
- If the User is found to be affiliated with anti-social forces, the Company may terminate the contract without prior notice.
Chapter 8 Disclaimer and Miscellaneous Provisions
- Article 14 (Force Majeure)
- The Company shall not be liable for any damages arising from natural disasters, earthquakes, vessel delays, port strikes, or any other causes not attributable to the Company.
- Article 15 (Protection of Personal Information)
- The Company shall properly manage the User’s personal information.
- Article 16 (Governing Law and Jurisdiction)
- These Terms shall be governed by the laws of Japan, and the Osaka District Court shall have exclusive jurisdiction as the court of first instance over any disputes arising in connection with these Terms.
【Business Information】
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AutoFuture Co., Ltd.
Address: 6-1 Nagisa-cho, Izumiotsu City, Osaka Prefecture, Japan
Phone: +81-725-23-3650
Email: info@auto-future.co.jp
Service Brand: Okinawa Vehicle Transportation Service
Licenses and Registrations:
• Type 1 Freight Forwarding Business (KINUN-JIKA No. 698)
• Secondhand Articles Dealer License (No. 622100186619)
• Qualified Invoice Issuing Business Operator Registration No. T4120101058541
Established on: December 1, 2025
Revised on: February 23, 2026
© AutoFuture 2025
